Office Admin
Keep the office running. You'll answer customer messages and calls, schedule jobs for the cleaning crews, prepare invoices and simple records, order supplies, and keep everything organised so the field team can focus on the work.
What you'll do
- Answer customer enquiries by WhatsApp, phone and email during office hours
- Schedule and confirm jobs with customers and the cleaning crews
- Prepare quotations, invoices and receipts, and keep records up to date
- Check daily job status and follow up on payments
- Order and keep track of cleaning supplies, consumables and uniforms
- Keep customer and booking information tidy and accurate
- Support the owner and team with day-to-day admin tasks
What we're looking for
- SPM / O-Level or above; able to read and write in Bahasa Malaysia and basic English
- Comfortable with WhatsApp, email, spreadsheets, and general smartphone / computer use
- Organised, careful, and able to juggle scheduling for several crews at once
- Polite and patient on the phone and in messages
- Dependable and able to work on your own at the Balik Pulau office
Nice to have
- Experience in admin or customer service
- Experience with basic bookkeeping or invoicing
- Your own transport to Balik Pulau
What you get
- EPF, SOCSO and EIS contributions
- Paid practical training — you can start with no experience
- Uniform and all equipment provided
- A friendly local team in Penang
- Room to grow as the company grows
- Predictable hours at one fixed location
- A key role that keeps the office and crew schedules running smoothly
Who thrives in this role
You're the organised one. You like a tidy inbox and a clear schedule, you don't drop follow-ups, and you stay calm with customers even on a busy day.
Ready to apply?
Questions candidates ask
It helps, but it's not essential. If you're organised, good with people and comfortable with a phone and spreadsheets, we'll train you on our systems.
RM1,700 to RM2,100 a month depending on experience, plus EPF, SOCSO and EIS.
Balik Pulau, Penang — No. 10, Kampung Jalan Baru. This role is based there full-time, not remote.
Monday to Saturday, 9am to 5pm.
Yes — a lot of the role is answering customer messages and calls and organising their bookings.